More Job Opportunities in the Gaming Industry

!!ATTENTION!! AS OF JUNE/24/2008 WE ARE NO LONGER LOOKING FOR THE FOLLOWING POSITIONS. PLEASE STAY TUNED TO THIS BLOG FOR FURTHER ANNOUNCEMENTS ON OUR JOB OPENINGS. THANK YOU!!!

!!THANKS TO EVERYONE WHO SENT IN THEIR RESUMES, AND LETTERS OF INTENT. WE APPRECIATE YOUR INTEREST IN FINDING YOUR CAREER IN THE GAMING INDUSTRY WITH dme.!!!

Hello, everyone! As mobiusgames.net continues to grow bigger, better, and bolder this year, we are currently looking for people to fill the following positions:

GAME MASTER
G-REP
CHINESE SPEAKING CALL CENTER REPRESENTATIVE

EMAIL YOUR RESUMES TO JCMALVAR|at|MOBIUS.PH.
EMAIL YOUR RESUMES TO JCMALVAR|at|MOBIUS.PH.

For the Job Description and Qualifications of these positions, click on the link below:

GAME MASTER

PRIMARY FUNCTION

The Game Master is the subject matter expert for a particular game and is responsible for managing and building the game’s community.

RESPONSIBILITIES

§ Player acquisition

o Develop, implement and manage player acquisition and retention programs to effectively increase and maintain concurrent user numbers

§ Player retention and management

o Documents and reports feedback given by players for continuous improvement of game and game’s processes and procedures

o Answer inquiries related to the game only and will defer account-related questions (and/or hack reports) to Game Support

o Guild management

o Manage effective communication between mobiusgames and the gaming community through different avenues including in-game messaging and gaming forums

§ Player database documentation and maintenance

§ Player consumption (and retention)

o Develop, implement and help manage creative programs and features, such as auctions and competitions, to increase revenue

§ Participation in outdoor/offline events specific to the game

§ Game testing

o Bug hunting during game launch implementation and for patch releases

o Hack testing to ensure a hack-free game

QUALIFICATIONS

§ Education:

o Bachelor’s Degree or equivalent

§ Experience:

o Previous experience in Online/Web activities

o Online gaming working experience, preferably MMORPG’s

§ Competencies (Knowledge, Skills, Abilities):

o Excellent communication and written skills

o A strong motivation and high level of commitment

o Excellent teamwork skills

o Autonomy and rigor are requested skills

o Knowledge of community tools (IRC, forums, etc.)

§ Others

o Passion for playing online games

§ Community-management experience in the gaming industry is a plus

o Meticulous and inquisitive

o Determined, level-headed and fair-minded

o Ethical, fair, and methodical in thinking (not emotional)

o Dedicated to customer satisfaction

o Willingness to work graveyard shift when required

For the G-REP position:

PRIMARY FUNCTION

The G-Rep provides excellent customer service to our players and customers by giving appropriate and accurate responses to inquiries while meeting established quality, productivity and schedule adherence performance standards.

RESPONSIBILITIES

§ Provide customer support for the following touchpoints specific to a game:

o Voice

o Chat

o Email

§ Provide general customer for mobiusonline account management.

§ Will help identify areas for improvement for the game based on issues documented and categorized through customer interaction.

QUALIFICATIONS

§ Education:

o Bachelor’s degree or equivalent

§ Experience:

o Must have at least 1-year call center or customer service experience

§ Competencies (Knowledge, Skills, Abilities):

o Excellent English and Tagalog communication skills (reading, writing, speaking)

o Good listening skills

o Solid analytical and problem solving skills

o Great interpersonal and customer service skills

o Good coordination and collaborative skills

o Computer and Internet proficiency

o Must be a team player and have the ability to work well in a dynamic team environment

o Ability to multi-task, adapt to change, and achieve results with accuracy and precision

§ Others

o Passion for playing online games

o Willingness to work graveyard shift when required

o Experience or keen interest in sales, closing orders, and/ or telemarketing is a plus

for CHINESE SPEAKING CALL CENTER REPRESENTATIVE:

DUTIES AND RESPONSIBILITIES

Develops and maintains data entry policy and procedure for Distribution Databases.

  • Encodes data into distribution databases.
  • Preserves data integrity at all times by calling cafes in Malaysia, Singapore and eventually, other Mandarin speaking countries to confirm addresses, names, contact details etc. and by checking for unclear, anomalous or incorrect data.
  • Participates in any technology upgrades by taking notes, rewriting process documents or procedures that involve the database or reporting.
  • Participates in some outbound calling for generating Sales, Customer follow up/support, Market information gathering and Business development.
  • Performs other functions that may be assigned by the superior from time to time.

REQUIREMENTS

Candidate must possess at least a Bachelor’s/College Degree in any field.

  • Required skill(s): Mandarin Speaking,
  • Required language(s): Chinese
  • Preferred language(s): Cantonese, Malay, English.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Taguig.
  • Applicants should be Filipino citizens or hold relevant residence status.
  • Preferably 1-4 Yrs Experienced Employees specializing in Marketing/Business Development or equivalent.
  • Full-Time and Contract position available.

EMAIL YOUR RESUMES TO JCMALVAR|at|MOBIUS.PH.

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5 Comments

  1. […] click ka na rito para malaman mo kung paano sumali sa katropahan ng mobiusgames-dme!!! […]

  2. […] mahilig kang maglaro lang ng maglaro ng video games, and gusto mong pagkakitaan yang trippings mo, CLICK HERE FOR MORE DETAILS kung paano mo matutupad ang pangarap […]

  3. […] For details, job description, and qualifications, refer to this entry. […]

  4. pede ba 11yrs old ha kua pero yung website nyn di ko p nttpos kc anh hirap,pede ba yung maglalaro once per week at di mag gagawa ng website kc ang hirap tlga? ^^ at cguro po kaylangan pa nga mga batang ksing edad ko ng DOLE pra makapagtrabaho

  5. intrested hir ? how can i apply – GM?


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